This is where you can find various terms and conditions relating to bookings at OCEANA Hotels. Scroll down to view tabs and select relevant information.

Bedroom Bookings

Weddings Bookings

Meetings & Event Bookings

SPA Bookings

Spa Etiquette

To ensure we have a true understanding of your needs and to make your time with us as pleasurable as possible, we recommend you arrive at Oceana Day Spa 15 minutes prior to your scheduled appointment.

Spa Attire

Your modesty will be respected at all times; disposable underwear is available if desired.


Oceana Day Spa and Oceana Hotels Group does not accept responsibility for any lost or stolen items.

Spa ambience

Oceana Day Spa is a tranquil environment for everyone to enjoy. As a courtesy to our other guests, please switch off your mobile phone or place it in silent mode at all times within the spa.

Late arrival

If you arrive late for an appointment, you will receive the best treatment possible within the remaining appointment time. It may be necessary to decrease your time with respect for the next appointment. Full treatment costs apply.

Cancellation policy

We request you to let us know of any cancellations at least 24 hours in advance. Treatments & Spa Days cancelled with less than 24 hours notice will be charged in full.

Age Policy

No Children under 16 years are permitted in the Day Spa.


Parking is available on a first come first served basis. Alternative, inexpensive parking is also available on the Seafront.


All payments must be made directly to the Day Spa and can not be charged to room accounts.


We reserve the right to amend facilities and opening times without prior notice.